Frequently asked questions

Delivery

What delivery options do you have?

- Due to the short shelf life of some of our chocolates every order is posted through Royal Mails first class service, so your order should be with you between 1-3 days.
- Orders placed before 11am Monday - Friday will be posted on the same day. Currently we are unable to provide weekend postage, orders placed Saturday and Sunday will be sent out Monday morning.

- We also offer a collection service, orders will be ready to collect within 2 days of purchase.

Allergy's and Dietary

I have allergies, are these chocolate suitable for me?

- Due to the wide range of chocolates available, some of our range does include allergy ingredients. All of our chocolates include a detailed ingredients description highlighting if the product is suitable to be consumed by someone with allergies.

- We also have a selection of products which are suitable for vegans, you can go straight there by clicking here.

Why is there not a vegan option for the selection boxes?

- Due to the very limited number of truffles suitable for vegans we are unable to provide a selection box.

Restock

When does the online store restock?

- At present there is no set time for the restocking of the website, products will become available once they are made, we are working to produce a mailing list to notify customers when certain products become available.